You can place your order exclusively through our website. We are currently unable to take your order through WhatsApp or Instagram. Our website includes a thorough description of every item including dimensions. If you have any inquiries before placing your order, you can reach our team via email on email@example.com, via WhatsApp on +9613234068 and via Instagram Direct Message @outbox.sarl.
We absolutely do! As a fully featured metal steel workshop, Outbox possesses the flexibility of customizing almost any of your projects, big or small, as long as the base or structure of every item is made of metal steel.
Any project needs to be discussed and communicated with our team through WhatsApp or by a visit to our showroom. We are unable to discuss your project via phone call as we require to have the details in writing and with numerical values in front of us.
You can WhatsApp us on +9613234068 or visit us here https://goo.gl/maps/GzvjMuQy3GAo86nWA
Yes, we do! We have a small showroom in Adonis, Zouk Mosbeh, Lebanon. Our showroom includes a dozen of our metal wall art items as well as select furniture as it's impossible to fit our large catalog in one place. Outbox is primarily a producer of industrial furniture and wall art decor and not a gallery or a furniture retail shop. The items in our showroom aren't for sale but for display purposes only. You can visit us to take a look at some of our bestsellers, discuss a project of yours or simply say hi...
Outbox does provide an optional installation service with your order at an additional fee (only in Lebanon). The prices displayed on our website do not include installation, transportation or shipping when required. In order to receive a quotation on installation, add the items you'd like to order to your cart and checkout. Our website will generate the the installation fee for your location and you can choose whether to choose transportation and installation or only transportation.
You can settle the payment of your order in Lebanese Pounds at the free market rate. If you place your order through our website, your exchange rate will be locked throughout the process of your entire order. The price in Lebanese Pounds will not change.
In contrary, customized orders are required to be settled in either cash USD notes or LBP at the free market rate at the date of payment.
Installing and fixing all metal art on your wall is a relatively easy task. If you've fixed any item on a wall before then installation should go smoothly. We already pre-cut all pieces with holes so you'll know where to insert the screw and drill. All items are provided with their respective screws and spacers to make them stand from the wall by a few centimeters (optional). To learn more about installation, please visit this webpage: https://www.outbox.sarl/pages/installation
We use electrostatic powder coating or high temperature paint for all metal steel pieces. All feature a water-resistant, anti-corrosion and anti-rust coating suitable for indoor and outdoor use, all year long.
You will receive either SMS or email updates on the progress of your order. You can also get in contact with us on any of our social media channels to ask about your order. Please have your order number ready once you do.
Any personal project needs to be discussed and communicated with our team through WhatsApp or by a visit to our showroom. We are unable to discuss your project via phone call as we require to have the details in writing and with numerical values in front of us.
After the details are communicated, our team will send you a quotation for final confirmation. If your order amount exceeds 500$ or includes graphic design work, a 20% downpayment is required. Orders below 500$ or/and that do not require manual graphic design work do not require any down payments and will kick off immediately.
Yes, all our products are backed by our lifetime warranty. We use one of the most durable material on Earth, metal steel, and we're confident that with regular use and under all weather conditions, our items should remain as perfect as you got them the first day!